Confirmation Bias; Understand Your Brain, Change Your Life

Explore how distorted thoughts and interpretations can lead to negative feelings, poor decisions, and undesirable outcomes. Amy explains how our thoughts shape our emotions, which in turn influence our judgments, behaviors, and interactions. Participants will learn practical strategies to manage emotions, improve customer interactions, reduce stress, and boost happiness and job satisfaction. Known for her unique blend of humor and behavioral science, Amy Dee delivers insightful content in an accessible and entertaining way, making complex concepts relatable and actionable for all attendees.