NEW! Social marketing has made listening to customers easier. Communities of happy and unhappy customers are popping up everywhere.
How do you find these communities to listen to what they're saying? How can you participate in conversations?
Ratings, reviews, recommendations & comments are all a part, but there are right and wrong ways to solicit and manage customer feedback in social media platforms. Increase customer service and satisfaction today!
Seating is limited to 10 participants; pre-registration required. Cost is $20. To register, email info@vimm.com & mail payment at least 1 week prior to event.